Privacy policy
This policy explains how NXG Consulting handles personal information collected through nxgconsulting.com.au, in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Last updated: 11 August 2026.
What we collect
Through the contact form on this site, we collect the information you choose to provide: name, work email address, company, phone number, enquiry type and the content of your message. We do not use tracking cookies or analytics scripts that build a profile of visitors.
Why we collect it
We collect this information for one purpose: to respond to your enquiry. We do not use it for marketing, and ticking the consent checkbox on the form does not opt you in to any mailing list or marketing communication, consistent with the Spam Act 2003 (Cth).
How it's stored and who sees it
Form submissions are processed by Web3Forms, a third-party form-processing service, which relays the submission to our email inbox. We do not store submissions in any database beyond that email record. No other third party is given access to your information, and it is never sold.
This site is hosted on Cloudflare Pages. As part of ordinary web hosting, Cloudflare processes visitor IP addresses and request metadata in its server logs for security and performance purposes, regardless of whether you use the contact form.
Overseas disclosure
Web3Forms and Cloudflare are both operated by overseas providers. As a result, personal information submitted through this site is likely to be disclosed to recipients located outside Australia, primarily in the United States, where these providers process and route data as part of their infrastructure. We choose providers with their own privacy and security commitments, but we don't control, and can't guarantee, the privacy practices of jurisdictions outside Australia. If you'd prefer not to have your information handled this way, contact us directly using the details on the Contact page instead of the form.
Retention
We retain enquiry correspondence for as long as reasonably necessary to respond to it and to keep a record of the business relationship, and delete it when it's no longer needed for either purpose.
Access and correction
You can ask what information we hold about you, request a correction, or ask us to delete it, at any time. To do so, email abhishek@nxgconsulting.com.au — we'll respond within a reasonable period, consistent with our APP obligations.
Complaints
If you have a concern about how your information has been handled, contact us first using the details above. If you're not satisfied with our response, you may raise it with the Office of the Australian Information Commissioner (OAIC).
Changes to this policy
We may update this policy as the site or its third-party services change. The version on this page is always current.